Info: WristWidget® FAQ's
Is the WristWidget® One-Size-Fits-All?
For the most part... yes! There is a small percentage of the population that has an unusually small wrist. The fit actually has more to do with the depth of your wrist crease than the circumference.
It takes about a week to figure out what the tension should be for your injury. It should be snug at night and tight with heavier activities. For instance, if your weight bearing tolerance without the WristWidget® is only 30 lbs and you are performing a task which requires 60 lbs of force, the WristWidget® needs to be tight. When you are done with the task, you will need to adjust it to a lighter tension. The micro adjustment function of the WristWidget® is essential to ensure that you can tolerate it for up to 12 weeks.
How do I wash my WristWidget®?
Soak WristWidget® in a 1 tablespoon vinegar and 1 cup water solution. Hang to dry. DO NOT USE A WASH MACHINE OR DRYER.
Can I continue athletic activities with the WristWidget®
You can find the group here.
How do I know that the WristWidget® will help me?
What is the WristWidget® made of?
The Material is a custom nylon-cotton mix, hook and loop. We stopped using toxic neoprene years ago. We have designed our material using only natural dies. There is nothing toxic in the WristWidget.
Our findings show that 1% of the population suffer from this ailment. The fit actually has more to do with the width of your wrist crease than the circumference.
L3906 - Wrist hand orthosis, without joints, may include soft interface, straps, custom fabricated, includes fitting and adjustment. LCodes can change, we are not LCode experts. If you find a more appropriate code, please let us know.
Warranty / Ordering
The WristWidget® has a 100% satisfaction guarantee warranty. If the WristWidget® is not working for you or supplying relief, please let us know and we'll assist you promptly with a refund, return, or exchange.
What methods of payment do you accept?
You can pay for your order by using the following: Visa, MasterCard, American Express or Discover.
Is your site a safe and secure shopping site?
You can shop at wristwidget.com online with confidence. We have partnered with Shopify's secure payment system. The company adheres to strict industry standards for payment processing, including:
- 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
- Industry leading encryption hardware and software methods and security protocols to protect customer information.
- Compliance with the Payment Card Industry (PCI) Data Security Standard.
Shipping options USA:
We do our very very best to ship all orders within 24 hrs. Your order will be shipped at the at speed requested.
What is your returns policy?
We stand by the performance and quality of the WristWidget® 100%. If you are not totally satisfied with the results, please simply contact us at 800.320.4805 or email us at firstname.lastname@example.org. Have your order # available if possible. Please note; return shipping is not included for refunds.
We care about your privacy and don’t sell your information and use few apps on the site for your safety.
100% satisfaction guarantee. Our primary goal is to help as many people and heal as many wrists as possible. With TLC and personalized care for each case, we do our very best to keep up with all the email and questions. Wendy (the owner/ creator) is as caring as they come. If you need help with the diagnosis she's an invaluable resource. Her email is email@example.com
How do I place a wholesale order?
If you are interested in selling the WristWidget® online or in your retail space, please fill out our wholesale information form and we will be in touch with you. Wholesale Order Form
Is there a Minimum Order Quantity for the WristWidget®?
Yes, the MOQ for the WristWidget® is 25 units to qualify for wholesale prices.
Can I do net terms?
No, net terms are not available.
Do you bill us?
No, all orders must be paid before they will be processed or shipped.