Shipping Information

US SHIPMENTS

From the USPS:  The Postal Service has experienced a considerable increase in package volume. In response to this, we are utilizing our available resources to match the workload created by the impacts of the ongoing Coronavirus (COVID-19) pandemic. We appreciate the patience of our customers and the efforts of employees as conditions change on a day-to-day basis. We apologize for the inconvenience of late arriving packages and are working to minimize the impact to our customers.

Yes, USPS is overwhelmed and your order will likely be delayed.  Read about it here.  

USPS is delivering most orders from our Indiana warehouse within 2-4 days, and our HI warehouse within 3-5 days via USPS First Class Mail. This is our free shipping option for retail customers. However, we have experienced shipping delays to CO and GA with some orders taking nearly 3 weeks to arrive.

Wholesale customer orders are shipped via USPS Priority mail.  We have noticed shipping delays.  Therefore, UPS or FedEx shipping may be used.

INTERNATIONAL SHIPMENTS

COVID-19 has created significant delays in the transit time of international orders.  USPS International Service disruptions

We do not pre-charge VAT/Tariff/Import fees.  Any taxes/fees imposed by the buyer's country are the responsibility of the buyer.

  • AU and surrounding countries - Orders are shipped from our AU distributor and have been arriving on time to NZ and AU 
  • CA - CA orders will be shipped from Montrea'l, stamped and without tracking for our FREE shipping option.  Paid expedited and tracked options are available.
    • All colors are available in narrow version.
  • EU and surrounding countries - Orders are shipped from our NL distributor without tracking. Please click this link for International Service alerts from the NL Post for the latest about No-Delivery countries, and those experiencing delays.
      • UK delivery 7-21 days (would you like to be a UK distributor?)
      • IT - several postcodes suspended - please check link
      • TR - extended delivery time - up to 45 days.
    • All colors are available. 
  • HK -orders are shipped via our HK Distributor. 
    • All colors are available.

  • IN  - Orders are shipped via our IN distributor with tracking. 
    • Only Black color is available.
  • PH - Due to COVID all shipments are from the US via DHL Express at your expense. 
    • All colors are available
  • SG and surrounding countries - Orders are shipped from our SG distributor.  Click here for SG Post international Postal Service updates. Surrounding countries (Malaysia) may experience significant delays.
    • All colors are available.

  • TH and surrounding countries - Orders are shipped from our TH distributor. Many countries are refusing non-emergency mail.
    • All colors are available.

  • TW - Orders are shipped from our TW distributor.
    • Only Black color is available.

  • UAE - orders are shipped via DHL from our Dubai distributor and are arriving without delay. 
    • Only Black and Tan are available