Shipping Information

US SHIPMENTS

From the USPS:  ALERT: As a result of the ongoing COVID-19 emergency, certain packages may take longer than usual to arrive. Priority Mail Express overnight service is unaffected. Learn More  


USPS is delivering most orders from our Indiana warehouse within 2-4 days, and our HI warehouse within 3-5 days via USPS First Class Mail. This is our free shipping option for retail customers. However, we have experienced shipping delays to CO and GA with some orders taking nearly 3 weeks to arrive.

Priority Mail remains a non-guaranteed service. The Postal Service does not provide a money-back guarantee if items sent via Priority Mail fail to arrive by the scheduled delivery date. However, Priority Mail Express continues to provide a money-back guarantee* service.

INTERNATIONAL SHIPMENTS

COVID-19 has created significant delays in the transit time of international orders.  USPS International Service disruptions

We do not pre-charge VAT/Tariff/Import fees.  Any taxes/fees imposed by the buyer's country are the responsibility of the buyer.

  • AU and surrounding countries - Orders are shipped from our AU distributor and have been arriving on time to NZ and AU 
  • CA - CA orders will be shipped from Montrea'l, stamped and without tracking for our FREE shipping option.  Paid expedited and tracked options are available.
    • All colors are available in narrow version.
  • EU  - Orders are shipped from our NL distributor without tracking. Please click this link for International Service alerts from the NL Post for the latest about No-Delivery countries, and those experiencing delays.
      • IT - several postcodes suspended - please check link
      • TR - extended delivery time - up to 45 days.
    • All colors are available. 

  • UK YAY!! We now have a UK Distributor.  UK orders are shipped from Bristol via Royal Mail First Class - no tracking. 
    • Only Black color is available

  • HK -orders are shipped via our HK Distributor. 
    • All colors are available.

  • IN  - Orders are shipped via our IN distributor with tracking. 
    • Only Black color is available.
  • PH - Due to COVID all shipments are from the US via DHL Express at your expense. 
    • All colors are available
  • SG and surrounding countries - Orders are shipped from our SG distributor.  Click here for SG Post international Postal Service updates. Surrounding countries (Malaysia) may experience significant delays.
    • All colors are available.

  • TH and surrounding countries - Orders are shipped from our TH distributor. Many countries are refusing non-emergency mail.
    • All colors are available.
    • TW - Orders are shipped from our TW distributor.
      • Only Black color is available.

    • UAE - orders are shipped via DHL from our Dubai distributor and are arriving without delay. 
      • Only Black and Tan are available